Voice AI can give wrong answers when it mishears or misunderstands what you...

https://technivorz.com/how-do-i-design-a-spelling-alphabet-that-works-on-narrowband-phone-audio/

Voice AI can give wrong answers when it mishears or misunderstands what you say. One way to catch errors before they frustrate users is by implementing a readback of order IDs, so customers hear what the system heard and can correct it