Dealing with fake reviews is frustrating, but you have options. Don't panic or...
https://touch-wiki.win/index.php/What_Should_I_Avoid_Saying_When_Replying_to_a_Fake_Review%3F
Dealing with fake reviews is frustrating, but you have options. Don't panic or lash out. Instead, gather internal documentation like invoices or GPS logs to prove the customer never visited