Listen without rushing to fix things, ask what would help today, and offer one...

https://charlie-wiki.win/index.php/How_Can_I_Help_Someone_Get_Help_Without_Taking_Over_Their_Life%3F

Listen without rushing to fix things, ask what would help today, and offer one practical step, like sitting with them while they make a call. Try saying, “Want me to stay while you call?” Set boundaries, too