Listen without rushing to fix things, ask what would help, and offer one doable...

https://storylatticex.com/s/GmM77nNiZ_oItry1pLH0X

Listen without rushing to fix things, ask what would help, and offer one doable next step, like making a call together. You can say, “I’m here, and we can talk again tomorrow.” Set kind boundaries, too. Support may take more than one conversation.