Listen without rushing to fix things. Ask what would help, and offer one...

https://www.bookmarkpage.win/start-by-listening-without-rushing-to-fix-things-ask-what-would-help-today-1

Listen without rushing to fix things. Ask what would help, and offer one practical step, like a ride to an appointment. Try: “I’m here, and we can talk again when you’re ready.” Keep clear boundaries. Support may take more than one conversation.