Is it normal to never talk to the person doing my SEO work?

https://smoothdecorator.com/what-does-core-web-vitals-optimization-actually-involve-for-a-denver-business-site/

I have spent 15 years building campaigns in Colorado, and I still see clients get trapped in opaque monthly reporting loops. Back in 2009, when I first started in this industry, the landscape was far less sophisticated than it is today