Getting rid of a fake or policy-violating Google review feels like a mystery,...

https://www.bookmark-step.win/frustrated-by-unfair-google-reviews-it-is-possible-to-remove-them-if-they

Getting rid of a fake or policy-violating Google review feels like a mystery, but it is often possible if you know the process. Not every request ends in a deletion, and outcomes vary depending on how clearly you can prove a violation